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Manual Rent Payments

  1. Find the lease to add the manual payment

    You can find leases by searching the Delinquent Leases report or Tenant Directory. Click the lease ID link to open the lease.

  1. Select Create Transaction when viewing the lease
  1. Select type Payment. Select Payment Method Check/Cash/Money Order Rent. Fill in the date, description, and amount.

  1. Select Submit. The Tenant's balance will immediately reflect the amount in the Transaction History. The tenant will also see the amount in the Tenant portal.

  2. Once the payment has been deposited and posted to the trust account, reconcile the payment. Select Reconcile in the Accounting menu. Under the Pending Check/Cash/Money Order list select Mark as Posted for the payment.

After reconciling the Trust Account Balances report will reduce the Unsettled Payments by the amount reconciled. After which it will be available for payout to the owner.